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Privacy Policy

This Privacy Notice outlines how OTI Capital Limited (‘OTI’) as a member of the OTI Group collects, processes and shares your personal information, and your rights in relation to the personal information we hold. This Privacy Notice concerns our processing of personal information for past, present and prospective clients of OTI.

OUR CONTACT DETAILS

Name: OTI Capital Limited (‘OTI’)

Registered Office: Albany House, Claremont Lane, Esher KT10 9FQ

Email: privacy@oticapital.com

HOW WE OBTAIN PERSONAL INFORMATION AND WHY

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have made a complaint or enquiry to us.
  • You have made an information request to us.
  • You wish to attend, or have attended, an event.
  • You subscribe to our newsletter.
  • Provision of services.

SHARING YOUR INFORMATION

OTI does not share your information with any third parties outside of the OTI Group for the purposes of marketing.

We use data processors which are third parties that provide elements of services for us. We have contracts in place with our data processors. This means they cannot do anything with your personal information unless we have instructed them. They will hold it securely and retain it for the period agreed. When it is necessary for us to transfer your personal information outside of the UK this will only be done in accordance with the UK General Data Protection Regulation (UK GDPR).

There may be circumstances where OTI is legally obliged to share information. For example, under a court order or where we cooperate with authorities (HM Revenue & Customs, fraud prevention agencies, regulators etc.) in handling complaints and investigations. In any scenario, we will satisfy ourselves that we have a lawful basis on which to share the information and document our decision-making and satisfy ourselves we have a legal basis on which to share the information.

Under the UK GDPR, the lawful bases we rely on for processing this information are:

a. Your consent.
b. We have a contractual obligation.
c. We have a legal obligation.
d. We have a vital interest.
e. We need it to perform a public task.
f. We have a legitimate interest.

You can remove your consent at any time. You can do this by contacting privacy@oticapital.com.

HOW WE STORE YOUR PERSONAL INFORMATION

Your information is securely stored. We are required under the UK Markets in Financial Instruments Directive II (MIFID II) rules to retain all client-related information for up to seven years, after which it will be destroyed.

Personal information that we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please refer to our contact details at the front of this notice if you wish to make a request.

HOW TO COMPLAIN

If you have any concerns about our use of your personal information, you can make a complaint to us by contacting privacy@oticapital.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

CHANGES TO THIS PRIVACY NOTICE

We may amend this Privacy Notice from time to time, to reflect any changes in the way that we process your personal information and changes in UK GDPR. This Privacy Notice supersedes any previous version which you may have been provided with or had sight of before the date stated in this document as well as anything to the contrary contained in any agreement with us.

This document was last updated on 03/07/2025.